PMO implementation

Building confidence for the CIO.

It's the scenario every executive fears: blindsided by unknown project delivery issues at client or committee meetings. It happened too often for one CIO, who asked us to solve the problem for them.  

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We worked to identify the causes both of the delivery and communication failures, and developed a tailored project management framework to match the level of experience of branch personnel. A pragmatic PMO structure was then implemented to improve coordination, monitor adherence to the new framework and offer support where necessary. A key task was to monitor the portfolio of projects and alert the CIO to emerging issues, providing her with a new confidence in project delivery.